Shipping and Return - Rollbliss Custom BJJ Gi

Shipping and Return

Orders placed on www.rollblissgi.com are processed Monday-Friday 8am to 3pm CST (excluding major holidays) and are shipped within 1-3 business days from when the order was placed, pending payment authorization and verification. Rollblissgi.com ships to all 50 states via USPS Priority Mail, FedEx Ground, UPS Ground, Home Delivery and 2 Day. Once your item is shipped you will be notified via an email with your tracking number.

Exchanges

If you purchased an item from www.rollblissgi.com  and want to exchange it for a different color or size, you can do so by returning the unused/unwashed item, within 30 days of receiving the shipment, to the address below with a copy of your original receipt and a written explanation of the items you would like. We will ship the new items to the original shipping address. All exchanges are dependent on current stock. Please check availability on www.rollblissgi.com or by emailing support@rollblissgi.com

Returns

Our goal is for you to be 100% satisfied with the products you purchase from us. We aim to make returns easy with no hassle. If for any reason you are not satisfied with an item you purchased from us, you may return it within 30 days of the date of purchase with no questions asked. The product must be in new, unused condition with original tags still in place. If you wish to return an item, email us at returns@rollblissgi.com in order to initiate the return process. You may not return an item after 30 days have passed from the date of purchase. To return an item(s) for a refund just send it to the address below with a copy of the original invoice and a written explanation of why the item(s) is being returned. Due to hygienic reasons all sales are final on our rash guards and spats.  All returns and exchanges should be shipped via insured traceable mail in a secure package to the following address

RollBliss Kimonos
5401 FM 1626 STE 170-261
Kyle, Texas 78640.
U.S.A.

Custom Orders

All sales are final on custom/limited edition orders. Custom and limited edition products may only be returned if the actual product we ship to you is not substantially similar to the mockup you approve in advance. You acknowledge that custom products may vary slightly from their mockups. You may not cancel a custom order with us after you pay for it. We will not refund any money. If a product is damaged in transit to you, we will repair or replace it.

Order Confirmations

One of the primary benefits of providing your email address is so that we can send you an order confirmation email shortly after you place your order. If there are any backordered items, the order confirmation will provide additional information as to when you can expect to receive your items. Once your order is shipped, we’ll send you a shipping confirmation email containing a tracking number so that you can track the progress and estimated delivery date of your order.

Track A Package

Once your order is shipped, we will email you a shipping confirmation that will contain the tracking number for your package. You may track your package at the appropriate shipping website USPS. Or you also can find your tracking number by logging in with your username and password to your RollBliss account here. Should you have any trouble whatsoever, do not hesitate to ask for help via email.

Product And Pricing

Although we have made every effort to display our products and their colors as accurately as possible, the displayed colors of the products depend upon your computer monitor (screen) and we cannot guarantee that your screen will accurately portray the actual colors of the products. Products displayed may be out-of-stock or discontinued, and prices are subject to change.

We are not responsible for typographical errors or omissions on any of our websites, emails, catalogs or other printed material regarding price or any other matter, and reserve the right to sell an item at its intended price. We reserve the right to end any offer earlier than the stated or intended expiration date.

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